• Information confidentiality

Information confidentiality

1. Purpose and scope of collection

The data collected on the website mainly includes full name, email, phone, and address in the contact section. This is the information that we need customers to provide when customers send information to ask for advice or want to buy products and for us to contact and confirm with customers on the website to ensure the benefits for consumers.

Customers shall be solely responsible for the security and retention of all use of the service under the information provided and their electronic boxes. In addition, customers are responsible for timely notification to our website about unauthorized use, abuse, breach of security, storage of registered name, and password of a third party to take appropriate solutions.

2. Scope of information use

We use the information provided to:

  • Contact to confirm the order and deliver when receiving the request from customers.
  • Provide information about the product at the customer's request.
  • Send notifications about activities on the website.
  • Contact and resolve with customers in special cases.
  • Do not use the customers’ personal information other than for transaction-related confirmation and contact purposes.

3. Information storage time

The customers’ data will be stored until requested to cancel by the administrator. In all cases, personal information will remain secure on our servers.

4. Methods and tools for consumers to access and correct personal data

Customers have the right to check, update, adjust, or cancel their personal information by contacting the website administration to do this.

Customers have the right to submit a complaint about information security to the website administration. Upon receiving this feedback, we will re-confirm the information. In the event that the reflected information is correct, we will take timely measures, depending on the severity.

5. Mechanism for receiving and resolving complaints

Customers’ personal information is committed to absolute confidentiality under the personal information protection policy. The collection and use of personal information are conducted only when there is agreement from customers unless otherwise regulated by laws.

Do not use, transfer, provide, or disclose to any third party any customers’ personal information without their consent.
In case the information storage server is attacked by hackers, which results in the loss of personal data of customers, we will have the responsibility to inform the authorities so that they will promptly investigate and send notifications to customers.

Keep absolute confidentiality of all customers’ online transaction information including digitized accounting invoices and vouchers
The administration requires individuals when registering/purchasing to provide all relevant personal information such as full name, contact address, email, phone number, etc., and are responsible for the legality of the above information. The administration will not take any responsibility and will not resolve complaints concerning the rights of customers if it deems that all personal information provided by customers at the first time of registration is not correct. 

Being a leading company in the field of manufacturing and processing interior products with stainless steel, steel, roofing, and mechanical processing products, Butraco Vietnam Ltd., Co. is always ready to provide customers with the best products. Understand the criteria "Quality - Professionalism - Efficiency". Butraco always believes that we will succeed in every field, and be worthy of the trust of customers and partners.

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BUTRACO VIETNAM COMPANY.,Ltd

  • Address: R312, Building N03 - Tran Quy Kien - Cau Giay - Ha Noi 
  • Factory: Nguyen Khe industrial zone - Dong Anh - Ha Noi
  • Hotline: 0983566468 - 0979566468